This post is written in collaboration with Qare, a French telemedicine service in London, and is the start of a new series on the differences between the French healthcare and the NHS.
If, like me, you’re used to the French health system, moving to London will be a steep learning curve. First of all, it can be hard to find a French-speaking doctor. This is where Qare also can help: they set up virtual consultations with doctors -in French, and can refer you to a French doctor in London if need be. I wish I had known about this service when we moved. When you are on your own with a sick kid, things can become very stressful and it’s easy to panic (been there, done it). In France, your physician always listens to you. You’re always given a prescription, a routine examination, and taken seriously. Your symptoms will never be minimised, and if your doctor has the slightest doubt, you’ll be referred for a scan, an X-ray or a blood test. Needless to say, things are slightly different this side of the Channel. The weird thing is that, come to think of it, the health budget is similar in France and in the UK (OK, a bit higher in France, but not massively higher), and life expectancy is, again, very close. So why does it feel so different? I have no idea. But this much I know: for me, it was a whole new experience. Here is why. Let me know if I missed anything. And if you are planning to move here, be prepared! Don’t tell me you have not been warned.
Telemedicine is on the rise and can be the response to French expats’ concern. Picture: consultation with Qare
Over here, the first hurdle, after being registered, is to successfully achieve an appointment. What looks easy in theory is a game of patience and resilience. The line is always busy, and the receptionist will do her utmost to encourage you not to get an appointment, because you’re not sick, are you? In France, I have always managed to get an appointment within 48 hours. After many times calling your practice on speed dial and being hung up on a few times, you might be given a slot, usually two or three days after you need it. Don’t believe it’s the last of the hurdles you’ll have to overcome. It’s just the start.